Flash 9 installed, but unable to view on pages

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i've been helping uncle recent software updates. recently, renewed norton internet security subscription (for 2 years) , got free copy of systemworks out of deal. around same time, msn updated browser , connection software (he's on msn dial-up).

ever since, flash hasn't been working. had 7, thought needed update. going flash 9 install page failed work. through msn browser, no activex control security dialog happened. did clean uninstall of flash , able security dialog. didn't help, since no download box came up.

so, came home. on computer downloaded install_flash_9 msi package, burned cd , installed on computer. when go site has flash, still shows box x. can right click on , "about" "settings" , "about flash 9" options, nothing there helps.

i searched on msn's settings, haven't found block flash. tried temporarily disabling norton, didn't either.

his computer slow because has million spyware blockers , popup blockers, did make sure shut down. went through plain ie , checked norton settings there. made sure allow flash , activex content there. still nothing.

can help? in advance.

wackman

i assume using internet explorer 6 browser, or msn use bit different?

if ie check tools/internet options/security , select custom level , make sure activex stuff set prompt or enable.

if don't work, browse c:\windows\system32\macromed\flash , run "getflash.exe" , try goto web-site again. let me know spent hours troubleshooting flash issues,


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